MPR's Guiding Principles

Focus on Members

We exist to meet the risk management needs of our Members, while helping to promote their operational success.

Accountability

Our staff, Board of Directors and committees are responsible for achieving the highest levels of performance in each of our programs. A continuous evaluation process ensures their effectiveness and efficiency.

Quality

We are committed to excellence and continuous improvement that includes providing the best services and the best pricing available.

Responsiveness

We recognize that our members deserve our best. Staff is committed to understanding the risk management needs of Members and providing timely professional advice and services.

Flexibility

We encourage creativity, collaboration and innovation. We value flexibility in the design, development and delivery of all loss prevention, claims, insurance, risk management, and health benefits issues.